Cookie policy
A cookie is a small file that is stored on your computer's hard drive by your web browser. It enables our website to remember you when you return to visit us. Cookies help us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. The information is sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. These cookies do not track individual information. We use Google Analytics to analyze the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Google analytics uses a number of cookies to analyse visitor usage such as session cookie (SESS<…>) to track an individual's persistent status, such as whether they are logged in; (_utma) used to collect information about how visitors use our site and (_utmb) used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.


Please note that by accessing and using this website, you agree to be bound by our Terms and Conditions set out below. Please also note that we may update them at any time. You should therefore check this page on a regular basis.

Who are we?
This website is operated by the Merchant Navy Welfare Board (MNWB) which is a Registered Charity in England, Wales and Scotland (Charity No: 212799), Registered Charity in Scotland (No. SC039669). Our registered address is 8, Cumberland Place, Southampton, SO15 2BH. The MNWB was established in 1948 and is a Company Limited by Guarantee No. 453053.

Access to this site
Although we have made and will carry on making reasonable efforts to prevent this type of problem, please note that it is not technically possible for us to guarantee that this website will be bug-free and error-free. You also understand and accept that this website may be inaccessible on occasions due to essential maintenance or technical difficulties. Please note that we reserve the right to withdraw or suspend access to this website and to amend any of the services offered by this website at any time and without notice. We will not therefore accept any liability in case of temporary or indefinite unavailability of this website.

Intellectual property
Unless stated otherwise, the MNWB owns the copyright in this website and in any material posted on it (photographs, drawings, diagrams etc). This material is protected by copyright laws around the world and all rights are reserved.

Please note that you may do the following if it is exclusively for your personal use and reference:
Downloading one of our web pages into your computer's memory;
Printing one copy of any of our web pages;
You may not however reproduce, or allow anyone to reproduce, any of our copyright material without our prior written consent.

Information posted on this website
The information posted on this website or in any communication which we may send to you in accordance with our Privacy Policy is indicative only and is not intended to be representations or advice on which you should rely.

Any fact files that includes advice are not intended to amount to legal advice and should not be taken as a substitute for the advice of a qualified legal adviser: Similarly, in relation to our Seafarers Support Helpline service, we only intend to offer users practical and relevant options - it is for them to decide what the best course of action is.

Please note that whilst the MNWB has made reasonable efforts to check the accuracy of this website, it may contain typographical errors and inaccuracies for which we shall accept no liability.

Linking to and from this website
We may authorise you to create a link to this website provided always that is done fairly and legally. However, we will not accept the following:

  • "deep-linking”: when your link bypasses our web home page and goes directly to a specific page;
  • "framing" of a part of our web site on any other website.

Any suggestion that the MNWB in some way endorses and/or sponsors your website or your activities or that there is a formal relationship of any kind between you and the MNWB. This of course does not apply if there is indeed a formal relationship between you and us.

Please note that we may withdraw any authorisation in relation to linking at any time and without notice.

This website contains links to the websites of other carefully selected organisations. Please note that the MNWB has no control over the contents and the Privacy Policy of these websites. We will therefore accept no liability in this respect.


A cookie is a small file that is stored on your computer's hard drive by your web browser. It enables our website to remember you when you return to visit us. Cookies help us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information. How we use cookies.

Web site security

You agree that you will not do anything or allow anything to be done to compromise the security of this web site.

Contact us

If you have any queries in relation to any aspect of this website, please email DPO@mnwb.org.uk and write website issue in subject box. All personal information will be processed in accordance with our Privacy Policy.